Privacy Policy

Last Updated: April 24, 2025

At Inzyy Commerce Private Limited ("Inzyy", "Company", "we", or "us"), we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website www.inzyy.com ("Website"), mobile application ("Inzyy App"), and mobile site (collectively referred to as the "Platform").

By accessing or using the Platform, you explicitly agree to the terms of this Privacy Policy and consent to the collection, use, and sharing of your personal information as described herein. If you do not agree with any part of this Policy, please do not use our services.

This Privacy Policy is part of our Terms of Service. Any terms not defined here will have the same meaning as in our Terms.

Table of Contents

1. Information We Collect

A. Information You Provide

Account Registration: To access our services and place orders, you may provide us with your name, phone number, email address, delivery address, and PIN code.

Event Participation & Inquiries: You may voluntarily submit your name, email, or other contact information to receive updates or participate in surveys and promotional events.

Feedback & Communication: We may collect any messages, feedback, or correspondence you send to us.

B. Financial and KYC Information

Payments are securely processed via trusted third-party payment gateways such as Razorpay. Information like credit/debit card numbers, UPI IDs, and billing addresses are handled directly by these providers. We do not store your payment information on our servers. These transactions are governed by the respective privacy policies of the payment providers.

C. Information About Others

If you place an order on someone else's behalf (e.g., a gift), you may provide their name, address, and contact details. You are responsible for ensuring that you have their consent to share this information.

D. Usage and Device Data

We collect information about how you use our Platform, including:

  • Pages viewed and interactions
  • IP address, browser type, device ID, and operating system
  • Time and duration of sessions

E. Cookies

We use cookies and similar technologies to enhance user experience, analyze usage, and provide personalized content. You can manage cookie preferences through your browser settings; however, disabling cookies may affect some Platform functionalities.

F. Location Data

If you enable location permissions, we may collect your precise or approximate location to improve delivery accuracy and offer localized services. You can manage this setting on your device.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Communicate with you regarding purchases, updates, and support
  • Analyze trends and improve Platform functionality
  • Manage and secure your account
  • Detect and address fraud, misuse, or service disruptions
  • Send promotional messages, product updates, newsletters, or surveys (you may opt out at any time)

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

  • Third-Party Service Providers: Logistics partners, payment processors, and marketing vendors, strictly for operational purposes. These partners are bound by confidentiality agreements.
  • Legal Authorities: When required to comply with laws or legal obligations, or to protect our users and Platform.
  • Business Transfers: In the event of a merger, acquisition or sale, user data may be transferred with appropriate notice and protections.

4. Protecting Your Information

We implement physical, electronic and administrative safeguards to protect your data, including:

  • Firewalls and secure servers
  • Encryption during data transmission
  • Restricted access to personal data on a need-to-know basis
  • Regular audits and employee training on data privacy

Please note that no system is entirely secure. You are responsible for maintaining the confidentiality of your login credentials.

5. Your Responsibilities

Account Security: Protect your login information. Notify us immediately if you suspect unauthorized use. We are not liable for losses resulting from your failure to secure your credentials.

Third-Party Links/Services: Our Platform may include links or integrations with third-party services. Your data with these services is governed by their respective privacy policies.

6. Data Retention

We retain personal data only as long as necessary for the purposes stated in this Policy, or as required by law. You may request deletion of your account and associated data by contacting our support team. However, some data may be retained for legal, accounting, or legitimate business purposes.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a child has provided us with personal information, we will take appropriate steps to delete such data. If you believe a child has submitted personal data, please contact us atsupport@inzyy.in.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we do, we will revise the "Last Updated" date at the top of this page and notify you through the Platform or via email if required.

9. Contact Us

If you have any questions, concerns or requests related to this Privacy Policy or our data practices, please contact us at:

By using our website and services, you acknowledge that you have read and understand this Privacy Policy.